StealthEnomics VoIP monitoring provides metrics and support for device performance
issues. We manage and monitor network performance from your computer,tablet, VoIP mobile device, and the internet to isolate older components that can be updated or replaced.
Stay Focused On Your
Today’s customers are more demanding and less patient. Don’t let poor quality telephone and internet services run away business. StealthEnomics affordable subscription-based VoIP monitoring and support services is always on so you can focus on creating new customers and better serve existing customers.
|Audit Of Accounts|
|24-7 Health Monitoring|
|Resolving Faxing Issues|
|Minor Software Upgrades|
|Improve Voice Quality|
|Configure Mobile For VoIP Calls|
|Configure Softphones If Applicable|
|Administration of VoIP|
*These support packages are for 24/7 support from Mon-Fri. The normal business hours are Mon-Fri 6am PST to 6pm PST. Your standard SLA will be a 20 minute response time. If a problem is not resolved within 30 minutes, the call will be escalated to level II. Level II support will be billed T&M (Time and Material) at a rate of $175/hour. You must already have a VoIP service such as RingCentral in place to benefit from this service. If you need assistance, setting up the VoIP services, schedule an appointment and we can assist you with getting that in place also.
GET THE TECHNICAL SUPPORT YOU NEED
UNSURE ABOUT YOUR SUPPORT NEEDS?
Schedule a free consultation with one of our experts to talk about which option will work best for you.
Who gets the call, on what number, how many dials, what times and what day …? Need to build your company’s phone tree? Want a professional team to administer your VoIP? Our round-the-clock VoIP monitoring and support can help you build your VoIP phone system the right way. Subscribe today and get:
- 24/7 Health Monitoring
- Web-Based Client Portal
- Improve Voice Quality
- Call Forwarding to Cell
- Configure Softphones (if applicable)