Leverage Simple Solutions For Your Complex Problems
When it comes to technology, most business owners feel they would rather DIY the problem because the cost to hire a professional can be expensive. We offer a easy, cost-effective subscription for all your support needs. We provide simple solutions to complex problems. Now you can have just that with our low-cost Help Desk subscription.
Help Desk In-a-Box
Our Help Desk services, with its rich knowledge base, afford us the ability to fix most issues in less than 30 minutes. Our certified team of technical experts are ready to resolve issues with your computer,business apps, mobile, tablet, or peripheral. Our subscription-based model offers businesses top quality help desk services at a predictable monthly cost.
- Courteous and professionalt
- 80% of problems resolved remotely
- Business application support
- 24-7 live support
- Fixed cost packages
- US-based team
Stay Focused
On Your
Business Initiatives
StealthEnomics is a leader in delivering managed IT Services. We have taken advantage of advancements in technology, so you no longer need expensive, on-site resources to manage your network and provide technical support. Our proven methods and strategies reduce disruption to client networks, and our Help Desk is available to resolve computer issues 24/7.
Your True
Technology Partner
The challenges most small businesses encounter with IT partners are access and budgetary. You no longer need to worry about building an experienced team and staying within budget. We have dozens of resources available to you at a fixed cost, and all our packages include unlimited, around-the-clock support.
| Essentials | Plus | Premium | |
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| Help Desk Support – Business Hours |  |
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| HW/SW Asset Management | |
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| Wi-Fi & Network Support | |
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| Antivirus/Anti-Malware Support | |
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| PC/Mac O/S Support | |
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| Business App Support | |
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| Windows & Google Suite Support | |
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| Peripheral Support: Printers, Scanners | |
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| Resolver Error Messages | |
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| General Performance Issues/Optimization | |
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| Password Reset | |
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| Policy Management | |
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| Patch/Security Updates | |
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| Minor Software Upgrades | |
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| Online Backup & Recovery – Product | |
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| EDR for Ransomware, Antivirus and Malware -Product | |
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| Phishing Email Service -Security Awareness -Product | |
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| DLP – Product | |
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| Security Log Collector – Product | |
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| SIEM Monitoring & Reporting – Product | |
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*These support packages are for 24/7 support from Mon-Fri. The normal business hours are Mon-Fri 6am PST to 6pm PST. Your standard SLA will be a 20 minute response time. This cost includes one computer and one mobile device and is only available for online support. If you have multiple devices, add $15 per device per month. If you would like to have onsite support, you will be billed hourly for time and materials (T&M).
Starter Features
Services Included
- Email hostiing with 50GB mailbox and custom email domain address
- Web versions of Outlook, Word, Excel, and PowerPoint (desktop versions of applications not included) File storage and sharing with 1TB of OneDrive storage Inform and engage with a company-wide intranet and team sites with SharePoints
- Host online and video conferencing meetings for up to 250 peoples
- Get a hub teamwork with Microsoft Teams
- Collaborate across departments and locations with Yammers
- Manage tasks and teamwork with Microsoft Planners Manage schedules and daily staff work tasks with Microsoft StaffHubs
- Maximum number of users: 300s
- FastTrack deployment support with purchase of 50+ seats at no extra costs
- Live and self-paced Office 365 training to maximize your investments
ProPlus Features
Services Included
Services Included
- Business email hosting not included
Desktop versions of Office 2016 applications: Outlook, Word, Excel, and PowerPoint, and OneNote, plus Access for PC only - Web versions of Word, Excel, and PowerPoint
- One license covers 5 phones, 5 tablets, and 5 PCs or Macs per user
- File storage and sharing with 1TB of OneDrive storage
- Skype for Business service not included
- Maximum number of users: unlimited
- FastTrack deployment support with purchase of 50+ seats at no extra cost
- Live and self-paced Office 365 training to maximize your investment
Enterprise Features
All the features of Office 365 ProPlus and Office 365 Enterprise E1 plus security and compliance tools, such as hold, data loss prevention, and more.
Office Applications Included
Services Include
- Email hostiing with 100GB mailbox and custom email domain address
- Desktop versions of Office 2016 applications: Outlook, Word, Excel, and PowerPoint, and OneNote, plus Access for PC only
- Web versions of Word, Excel, and PowerPoint
- One license covers 5 phones, 5 tablets, and 5 PCs or Macs per user
- File storage and sharing with unlimited OneDrive storage
- Inform and engage with a communication sites and team sites throughout your intranet using SharePoint
- Host online and video conferencing meetings for up to 250 people
- Host meetings for up to 10,000 people with Skype Meeting Broadcast
- Get a hub teamwork with Microsoft Teams
- Collaborate across departments and locations with Yammer eDiscovery with in-place search, hold, and export
- Manage schedules and daily staff work tasks with Microsoft StaffHub
- Manage tasks and teamwork with Microsoft Planner
- Manual retention and deletion policies and manual classifications Maximum number of users: unlimited
- FastTrack deployment support with purchase of 50+ seats at no extra cost
- Live and self-paced Office 365 training to maximize your investment
GET THE TECHNICAL SUPPORT YOU NEED
UNSURE ABOUT YOUR SUPPORT NEEDS?
Schedule a free consultation with one of our experts to talk about which option will work best for you.
